Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the CINA website, services, university and program information, admission guidance, communication channels, and related services (collectively, the “Services”).

By accessing or using CINA, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

CINA may update these Terms from time to time. Your continued use of the Services after changes are published means that you accept the updated Terms.

1. About CINA

CINA provides education and university admission guidance for students interested in studying in China.

Our Services may include helping users explore universities and programs, understand admission requirements, identify application opportunities, prepare for applications, and communicate with relevant educational institutions.

CINA does not operate or control the universities to which students may apply. Admission decisions are made solely by the relevant university or educational institution.

2. Eligibility

You may use our Services only if you are legally able to enter into an agreement under the laws that apply to you.

If you are using CINA on behalf of another person, including a student or family member, you confirm that you have the appropriate authority to provide information and communicate with us on their behalf.

3. University and Program Information

CINA aims to provide useful and up-to-date information about universities, programs, tuition, scholarships, requirements, deadlines, and other study opportunities.

However, university requirements, tuition fees, deadlines, scholarship availability, admission policies, and other information may change without notice.

You are responsible for reviewing the official information provided by the relevant university before making an application or other important decision.

4. Admission Guidance

CINA provides guidance and support throughout the university admission process. Our guidance does not guarantee admission, scholarships, visas, or any particular outcome.

Final decisions regarding admission, scholarships, academic placement, enrollment, and visa-related matters are made by the relevant universities, government authorities, or other responsible organizations.

5. User Responsibilities

When using our Services, you agree to:

• Provide accurate, complete, and truthful information.
• Provide genuine and valid documents when documents are requested for an application.
• Review application requirements and deadlines carefully.
• Respond to requests for information within a reasonable time.
• Use the Services only for lawful and legitimate purposes.
• Not provide fraudulent, misleading, forged, or unauthorized information or documents.

6. Applications and Documents

If you choose to use CINA for application assistance, you are responsible for ensuring that the personal information, academic records, identification documents, and other materials you provide are accurate and authentic.

CINA may assist with organizing and submitting application materials, but the final responsibility for the accuracy of information submitted in an application remains with the applicant.

CINA reserves the right to refuse assistance with applications involving fraudulent, misleading, forged, or otherwise improper documents or information.

7. Fees and Payments

Where CINA charges fees for specific Services, the applicable fee, scope of service, and payment terms will be communicated to you before the relevant service begins.

Unless otherwise stated in writing, payment does not guarantee university admission, scholarship approval, visa approval, or any other outcome.

Any refund or cancellation terms applicable to a paid service will be communicated as part of the relevant service agreement or payment terms.

8. Communication

CINA may communicate with you through email, WhatsApp, WeChat, phone, contact forms, or other communication channels that you provide or choose to use.

You are responsible for ensuring that the contact information you provide is accurate and accessible.

9. Intellectual Property

Unless otherwise stated, the CINA website, branding, logos, written content, graphics, illustrations, design elements, videos, and other materials are owned by or licensed to CINA and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, republish, sell, or commercially exploit CINA content without prior written permission.

10. Third-Party Websites and Services

Our Services may contain links to third-party websites, including university websites, WhatsApp, WeChat, scheduling platforms, and other external services.

CINA does not control these third-party services and is not responsible for their content, availability, policies, or practices.

Your use of third-party services is subject to the terms and policies of those third parties.

11. Disclaimer

The CINA Services are provided for educational guidance and informational purposes.

While we aim to provide accurate and useful information, we do not guarantee that all website content or university information will always be complete, current, or error-free.

CINA does not guarantee admission, scholarships, visas, enrollment, employment, or any other specific result.

12. Limitation of Liability

To the extent permitted by applicable law, CINA will not be responsible for losses arising from decisions made based on general information provided through the website or for actions or decisions made independently by universities, government authorities, visa offices, scholarship organizations, or other third parties.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

13. Suspension or Termination

CINA may suspend or terminate access to its Services where we reasonably believe that a user has violated these Terms, provided false or fraudulent information, misused the Services, or engaged in unlawful activity.

You may stop using the Services at any time.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

Updated Terms will be posted on this page together with a new “Last updated” date.

Your continued use of the Services after the updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

15. Contact CINA

If you have questions about these Terms, please contact us:

You can also contact us through the contact form on our website.